In the transition to value-based care, patient engagement has become health care’s biggest issue. According to a recent study commissioned by Change Healthcare, there’s still a lot of work to be done in this area. The survey of more than 1,100 hospitals, insurance companies and patients found that patient engagement strategies are falling short of digital-age consumer demands – despite significant healthcare IT investments.
In this guest post, Chris Byers, CEO of a company that offers online forms and a data-collection platform, explains why mobile patient engagement is the answer patients are looking for and demanding.
