Statisticians, researchers and workplace experts love to talk about how different Millennials are than the rest of us as workers and consumers. There have been numerous studies about the potential impact of this group on the healthcare industry, since healthcare defies nearly every value that Millennials hold dear.
Millennials have a challenging time interacting with the healthcare system because:
It’s too manual. Providers and payers have been slow to adopt technology, especially when it comes to point of care and patient engagement. Meanwhile, Millennials prefer to use technology even before making a phone call or going for an office visit.
