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Category: Patient Experience


Innovation, Patient Experience

Datavant Partners with Socially Determined to Optimize Social Risk on Patient Outcomes

January 20, 2023

Via: HitConsultant

Accurately assessing social risk is critical in understanding the costs and drivers of poor health outcomes. Despite $4.1 trillion in spending, health care organizations today have a limited view into the factors affecting utilization, cost, outcomes, and equity. Socially Determined’s […]


Innovation, Patient Experience

Inflation, Recession Fears Increase Tension Between Healthcare Patients and Providers

January 13, 2023

Via: HitConsultant

As the impact of Wall Street’s tough 2022 continues to affect the wallets of the average consumers into 2023, many practices will be impacted by factors outside of their control. With many healthcare businesses relying on an insured patient base […]


Innovation, Patient Experience

It’s Time to Talk About Paying Clinical Trial Participants More

January 12, 2023

Via: Health IT Answers

Clinical trials do not exist without us, so we need to demand more from them. I have cystic fibrosis (CF), a rare genetic condition that was historically known as a childhood disease. Today, CF is anything but that, and it’s […]


Innovation, Patient Experience

Paytient Raises $63M to Expand Health Payment Accounts (HPAs)

January 10, 2023

Via: HitConsultant

Founded in 2018, Paytient is a new type of benefit called Health Payment Account (HPA) that partners with employers and insurers to provide a new source of funding—interest-free credit—alongside the health plan to empower people to more easily pay out […]


Innovation, Patient Experience

The Patient Journey Tech Stack: 10 Pharma Predictions for 2023

January 5, 2023

Via: HitConsultant

The complexity of demands on Market Access teams has increased in recent years, between introducing innovative therapies targeting smaller populations and higher bars from Payers and PBMs. Now, drug manufacturers are bucking up. According to the IQVIA Institute, the prescription […]


Innovation, Patient Experience

Patient Engagement Survey Reveals Current Patient Preferences for Access and Convenience  

December 30, 2022

Via: HitConsultant

The findings from the survey reinforce the need for health systems to streamline appointment scheduling to improve care access, foster engagement to drive health awareness and action, and communicate and engage patients using multichannel strategies to accommodate fluctuating preferences. “The […]


Innovation, Patient Experience

84% of Patients Prefer Front Desk to Tech Options, 87% Face Staffing Challenges

December 29, 2022

Via: HitConsultant

Relatient, Inc., is the leading intelligent patient scheduling and engagement technology company that utilizes a data-led approach to improving access to care. Integrating with all leading EHR/PM systems, Relatient engages with over 50 million unique patients per year on behalf […]


Innovation, Patient Experience

How to Empower Patients With Price Transparency

November 29, 2022

Via: HitConsultant

The evolution of e-commerce – led by Amazon – has created an intensely savvy consumer population. Amazon’s platform allows users to easily compare products from different vendors to get the best price. People travel to retail stores to try on […]


Innovation, Patient Experience

Adopt a True Patient-Centric Approach with a Single Point of Operational Control

November 7, 2022

Via: HitConsultant

To acquire a personal understanding of a healthcare consumer, providers and health plan administrators must have access and insight into every area of a healthcare journey across physical and digital channels. In-person appointments, care gaps, claims, benefits eligibility, chronic condition […]


Innovation, Patient Experience

Healthcare IT’s Key Role in Patient Experience

November 2, 2022

Via: Health IT Answers

Patient experience is increasingly top of mind for healthcare provider executives. The Agency for Healthcare Research and Quality defines patient experience as the full range of interactions patients have with the healthcare system, including interactions with health plans and care […]


Innovation, Patient Experience

Patients at the Center of Testing

October 19, 2022

Via: Health IT Answers

On this episode I talked to Mark Dorner, Co-Founder and CEO PreciseMDx, a company that is rethinking the diagnostic testing journey for patients and working to create the best and most efficient diagnostic service for everyone. The company was founded […]


Innovation, Patient Experience

Patients believe in psychotherapy more when practitioners demonstrate warmth and competence

October 19, 2022

Via: ScienceDaily

Therapy is a collaborative process informed not just by a practitioner’s expertise but also by the patient’s expectations about that expertise and how likely they are to benefit from it. Research in Clinical Psychological Science suggests that therapists who demonstrate […]


Innovation, Patient Experience

Patients Don’t Care About Digital Transformation

October 18, 2022

Via: Health IT Answers

Patient expectations continue to outpace digital transformation efforts, which means it has never been more important to make healthcare easier and more personalized. This will require leveraging the wealth of data and new technologies to create more robust and consistent […]


Innovation, Patient Experience

US task force recommends anxiety and depression screenings for adults

September 22, 2022

Via: Fox News

The U.S. Preventive Services Task Force recommended anxiety and depression screenings for adults as mental health concerns among Americans rise. The task force recommends that adults below the age of 65 undergo screenings for anxiety. Meanwhile, the policy for depression […]


Innovation, Patient Experience

Patient Engagement Functionality to Improve Practices’ Bottom Line

July 14, 2022

Via: Health IT Answers

With urgent care clinics becoming the go-to sites for on-demand healthcare in the U.S., patient engagement technology has become necessary for clinics to succeed in the highly concentrated, competitive marketplace. The COVID-19 pandemic accelerated patient expectations and demands for more […]


Innovation, Patient Experience

Patients treated with monoclonal antibodies during COVID-19 delta surge had low rates of severe disease, study finds

June 27, 2022

Via: ScienceDaily

A study of 10,775 high-risk adult patients during the COVID-19 delta variant surge in late 2021 finds that treatment with one of three anti-spike neutralizing monoclonal antibodies for mild to moderate symptoms led to low rates of severe disease, hospitalization, […]


Innovation, Patient Experience

High cost of cancer care in the U.S. doesn’t reduce mortality rates

May 27, 2022

Via: ScienceDaily

While the U.S. spends twice as much on cancer care as the average high-income country, its cancer mortality rates are only slightly better than average, according to a new analysis by researchers at Yale University and Vassar College. The results […]


Innovation, Patient Experience

What Doctors Want You To Know About Abortion Right Now

May 4, 2022

Via: HuffPost

Since 1973, Roe v. Wade has protected the right of all Americans to access safe and legal abortions. But a leaked document published by Politico on Monday shows that the federal protections conferred by Roe may be struck down by […]


Innovation, Patient Experience

‘The Danger Is Still There’ ― As Omicron Lurks, Native Americans Are Wary of Boosters

March 31, 2022

Via: Kaiser Health News

When covid-19 vaccines first became available, Native Americans acted swiftly and with determination to get their shots — as though they had everything to lose. Covid hospitalization and death rates for American Indians and Alaska Natives had skyrocketed past those […]


Innovation, Patient Experience

Most hospitals performed well on LGBTQ+ equity, Human Rights Campaign report finds

March 30, 2022

Via: FierceHealthcare

Most participating healthcare facilities performed well on the annual Healthcare Equality Index (HEI) survey put out by the Human Rights Campaign (HRC) Foundation. In the 15th edition of the HEI, which measured 2,200 healthcare facilities on equitable treatment of LGBTQ+ […]